⚫ Worked under the wing of the sysadmin helping him carry out his daily tasks
such as: performing backups, monitoring networks using Wireshark, computer
and user configurations in the Active Directory, answered incoming calls to the
IT department, server room maintenance, and recorded data pertaining IT
resource acquisition and retirement.

⚫ Troubleshooting issues such as internet connectivity issues and other network
related problems, user accounts issues, shared drive issuess eg a bug in windows
10 machines that caused mapped drives to disconnect sometimes upon restart.
After proper research, I proposed a solution that automated re-connection of
mapped drives at logon using logon scripts.

⚫ Configured new routers, PCs, IP phones, including setting up IPs, specifying
subnets and virtual LANs to segment operations of the organization per
departmental basis.

⚫ Added new users to the Active Directory, resetting forgotten passwords and user
management.

⚫ Performed remote maintenance and configuration of servers and network devices
through SSH.

⚫ Used tools such as nmap to scan ports; ping and i(p/f)config to debug networks.

⚫ Setup virtual machines which we used to host on-site servers.