Kenya Services
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Crafted Projects
Mjiconnect
https://mjiconnect.co.ke/Experience
IT support
Responsible for everyday running of the betting shop.
Troubleshooting network and installation of new software and network
maintenance.
Managing and keeping sales reports for analysis.
Safe keeping of the daily cash and banking, and keeping receipts for
accountability.
Managing the cashiers and the rest of the shop staff to ensure the
shop meets its set targets.
Internship
Responsible for diagnosing & resolving hardware, software & end users
problems.
Acting as the first point of contact for all IT & technical queries.
Developing the infrastructure and systems to meet the companies
needs
Working within a TCP/IP network environment, including DHCP, DNS
and Ethernet.
Involved in the rollout of software updates and patches.
Investigate specialist and complex IT support issues.
Communicating with third party technical specialists.
Configuring and managing backup & restore procedures.
Maintaining a wide range of computer hardware and software
applications.
Identifying & reporting on the budgetary implications of IT projects
and upgrades.
Provide secondary support for LAN administration.
Responsible for allocating work to junior staff and induction training
